INAPPROPRIATE BEHAVIOUR TOWARDS OUR STAFF
In line with the Department of Health, Social Services and Public Safety Circular HSS (Gen) (3) 2007 - "Zero Tolerance on Abuse of Staff, Protecting Healthcare and Emergency Staff from Violence", the Castle Practice is committed to the creation of a culture and environment where employees may undertake their duties without fear of abuse or violence.
- Non-Physical Abuse; The use of inappropriate words or behaviour causing distress and/or constituting harassment. This includes receipt of abusive telephone calls from any source
- Physical Abuse; The intentional application of force against the person or another without lawful justification resulting in physical injury or personal discomfort.