If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Each month, approximately 250+!! patients Do Not Arrive (DNA) for their appointment without giving any prior warning or notice for cancellation.
Please ensure you cancel if you cannot attend, where possible with at least 24 hours notice, either by telephone, via the link on our home page, or TEXT your Name, DOB and appointment details to 07568 641 797. (NB this text service is for incoming cancellation TEXTS ONLY, we cannot, and will not, respond to any queries, calls or messages on this number)
Patients who containue to abuse the appointment systems by DNA will be subject to implementation of the practice policy for DNA management. (A copy of which is available at reception or can be viewed and printed here)